First aid for iPad problems

Three years ago the RSG Lingecollege introduced the iPad into the classroom. And now several third-year students – dubbed the iTeam – are helping other students who are having problems with their devices.


In 2014 RSG Lingecollege started using iPads during lessons. Currently, three classes are using what is known as BYOD (Bring Your Own Device). And because many students have the occasional problem with their iPad, or are even unfamiliar with how their tablet works, a special iTeam has been set up. This team comprises third-year students, who have already followed iPad classes for three years. It is supervised by a teacher.

What do you need?

To start with, and most importantly, you need between four and six enthusiastic students who want to help other children. Otherwise, you only need a room in which “consultations” can be held every week. RSG Lingecollege holds a kind of “first aid surgery for i-problems” during the break. And if all goes well, from the next school year the iTeam will also be helping new students to install their devices at the beginning of the year.


If this project is to succeed, it’s crucial that the whole organisation becomes familiar with the team, which is why RSG Lingecollege is promoting it so much. A video has been produced, for example, and students also go around the classes. Furthermore, a special logo that can be used on posters and suchlike has also been designed.

“Schoolwork delayed”

Amber is herself a member of the iTeam. “At first I had lots of problems with my device,” she explains. “This was really irritating because it resulted in my schoolwork being delayed. In the meantime I’ve learned a lot and I’m now familiar with many solutions, which I enjoy sharing with other students.”


Even the third-year students in the iTeam have learned a great deal from all this. They got to design the logo themselves, for example, ordered T-shirts, produced posters and they wrote the script for the promotional video, which they even partly edited themselves. So it’s a win-win situation all round really.

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